Supply Chain & Logistics Optimization
The Resilient Supply Chain
Optimize plan-source-make-deliver flows, demand forecasting, safety stock math, supplier scorecards and disruption playbooks, with AI doing the heavy analysis.
Who it is for: Supply chain analysts, logistics coordinators, procurement and operations professionals building resilience.
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ZLearning Faculty
Instructor
ZLearning Faculty
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one-time · ≈ $3.13 per course day
- All 15 days, fully interactive
- Copy-paste prompt vaults in every day
- Auto-saved workbooks + download kits (PDF, Word)
- Knowledge quests with instant feedback
- Official certificate of completion
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Digital product, non-refundable once delivered, unless the course differs from this page. Refund policy
- Duration
- 15 days
- Learn
- 120 min/day
- Total time
- 30 hours
- Price
- $47 one-time
- Level
- Intermediate-friendly · Spreadsheet basics helpful
- Access
- Lifetime + certificate
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Free Introduction
The complete Day 1 experience, the same lesson paying students get, in your portal.
- Full Day 1, every section, interactive
- Real prompt vault + hands-on mission
- Workbook + knowledge quest with instant feedback
- Progress saved in your own portal
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Full Course
Every day of the 15-day journey, plus your official certificate.
- All 15 days, fully interactive
- Copy-paste prompt vaults in every day
- Auto-saved workbooks + download kits (PDF, Word)
- Official certificate of completion
- Lifetime access, one-time payment
Secure Stripe checkout · one-time · lifetime access
What You Will Learn
Concrete, job-ready outcomes, hover (or tap) any point to see exactly where and how it is practiced inside the course.
- Map any supply chain on the SCOR-Lite Map and find its weak links
Day 1, The SCOR-Lite Map
The first spine framework: Plan, Source, Make, Deliver, Return drawn on one page with real names and one exposing number per arrow, then the four baseline numbers (fill rate, turns, OTIF, cash cycle) computed from your own exports, and a six-habit audit that names your two weak links on evidence, not vibes.
ChatGPTGoogle Sheets - Forecast demand with AI-assisted baselines and judgment overlays
Day 2, Cost & Cash: The Bleed Audit
The landed-cost truth table that ends price arguments, freight, duty, rejects, expedite share and carrying cost folded in, then the expedite bleed priced monthly, the stockout iceberg with its underwater mass, and the four-bleed repair order that gives the next twelve days a budget.
ClaudeGoogle Sheets - Calculate safety stock and reorder points you can defend
Days 3-4, Forecasting & AI Overlays
MAPE at the decision grain, bias split from noise with the one-third rule, and boring baselines assigned by class, then the overlay doctrine: four defined AI lanes (pattern scan, exception narration, promo-lift drafting, new-SKU borrowing), the FVA ledger scoring every touch, and the promotion bar set before results.
ChatGPTClaude - Score suppliers with the Supplier Scorecard Grid
Days 5-6, Safety Stock & Reorder Points
The second spine framework: z × σd × √LT with the skipped σLT term, service levels bought by class, the flat two-week rule retired by arithmetic, then reorder points, cadences matched to lead-time speed, container trades printed in dollars, and the one-page inventory policy card with the cash ceiling.
Google SheetsExcel - Cut lead times by attacking queue time, not worker speed
Days 7-8, Supplier Scorecard & Negotiation
The third spine framework: Quality, Delivery, Cost, Responsiveness, Risk, weighted, scored from cited data, wired to consequences, then the renewal run: the six-rung ladder, pre-priced trades, the terms lever worth $86K, and the feeder that turns signed agreements into next quarter's arithmetic.
ClaudeChatGPT - Design a disruption playbook for your top five risks
Days 9-11, Lead Time, Flow & Freight
The 68-day autopsy: queue and paperwork hold 35 of the days, consolidation, doc pre-checks and booking discipline cut 21 without heroics, then velocity slotting and wave re-cuts inside the DC, the 3PL scored on the grid, and the mode table, consolidation window and freight audit that recover real dollars monthly.
Google SheetsClaude - Build a supply chain dashboard leadership checks daily
Days 12-14, Risk, S&OP & the Dashboard
Five risks scored on probability, impact and detectability, playbook cards with numeric triggers and pre-authorized crisis money, then the four-meeting S&OP cycle that ends the five-forecast problem with priced options, and the eight-number dashboard with amber interventions pre-decided on calm Tuesdays.
ChatGPTNotion AI - Negotiate freight and 3PL terms with data on your side
Day 15, The Capstone: Your Resilience Roadmap
The day-1 map re-run with fresh evidence, direction with proof, non-movers honored, then the artifact inventory with named owners and cadences, the three 90-day moves ranked by cost-to-resilience, and the leadership briefing that turns the program into a commitment with signatures.
Notion AIClaude
Inside the Course
The engine behind every single day, hover (or tap) any card to see exactly what is included.
15 Days × 120 Min
A complete guided journey, one focused session a day, fully interactive, zero fluff.
Copy-Paste Prompt Vault
A professional prompt vault in every day, copy, paste, get results. Prompts become your assets.
Fully Engaging Workbooks
Interactive in-app workbooks with auto-save, plus fillable PDF, Word and printable versions.
Real-World Missions
Every exercise uses your actual job context, not toy examples. Practice while you learn.
Progress That Shows Everything
A living dashboard tracks every section, quiz and workbook field, and flags what is missing.
Certificate of Completion
Finish the journey and graduate with an official ZLearning certificate for your resume and LinkedIn.
Day-by-Day: Key Highlights
Exactly what happens on each day of your 15-day journey, hover (or tap) any day to see the full detail. Each day blends interactive lessons, a prompt vault, hands-on missions on your real work, a workbook and a knowledge quest, days unlock in sequence.
The SCOR-Lite Map: See Your Chain
Day 1 · 120 min · 8 sections
- Map the whole chain on one page
- Compute your four baseline numbers
Hover or tap for details
The SCOR-Lite Map: See Your Chain
- Map the whole chain on one page, Draw Plan, Source, Make, Deliver and Return as one connected flow, every supplier, node and handoff visible, so weak links stop hiding between departments.
- Compute your four baseline numbers, Fill rate, inventory turns, OTIF and cash conversion cycle, calculated from your own data with formulas and healthy ranges, not industry folklore.
- Find your two weak links, Run the six-habit audit on evidence and locate the two links that cost the most cash and trust, the ones you will spend fifteen days fixing.
- Set one honest target per number, Write targets with reading days and evidence rules, so day-15's rescore measures movement, not mood, not vibes, not a hopeful slide.
Cost & Cash: Where Supply Chains Bleed
Day 2 · 120 min · 8 sections
- Build the landed-cost truth table
- Price the expedite bleed
Hover or tap for details
Cost & Cash: Where Supply Chains Bleed
- Build the landed-cost truth table, Unit price is a third of the story, add freight, duty, rejects, expedite share and carrying cost until every supplier quote becomes comparable on truth.
- Price the expedite bleed, Count the premiums, the split shipments and the downstream churn, then attach a monthly dollar figure to 'just this once' air freight.
- Map the stockout iceberg, The lost margin is the tip. Underwater: split-shipment cost, CSAT hours, expedite resets, buyer trust erosion and the next negotiation's lost leverage.
- Rank four bleeding points by dollars, Convert feelings into a ranked cost list with evidence, the repair order that decides which days of this program you run hardest.
Demand Forecasting Fundamentals
Day 3 · 120 min · 8 sections
- Measure error honestly with MAPE
- Split bias from noise
Hover or tap for details
Demand Forecasting Fundamentals
- Measure error honestly with MAPE, Compute mean absolute percentage error at the grain that matters, and learn where MAPE lies (slow movers, zero-demand SKUs, aggregation games).
- Split bias from noise, Bias is a pointing error you can fix this week; noise is spread you can only buffer for. Confusing them is how teams 'fix' randomness with meetings.
- Pick the right forecast grain, SKU-month vs family-week vs DC-level, choose the grain where decisions actually happen, then forecast there and nowhere else.
- Set your accuracy baseline, One measured number, MAPE by ABC class, so every forecast improvement from day 4 onward is provable, not felt.
AI-Assisted Forecast Overlays
Day 4 · 120 min · 8 sections
- Define AI's lanes, not its throne
- Run the FVA report
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AI-Assisted Forecast Overlays
- Define AI's lanes, not its throne, Pattern scan, exception narration, promo-lift drafting, new-SKU borrowing, four defined jobs the model must win to keep, scored on the same sheet as everyone else.
- Run the FVA report, Forecast value added: every touch, human or model, scored as helped/hurt/neutral. The report that ends forecast politics with arithmetic.
- Build the overlay workflow, A weekly cadence: baseline runs, AI scans for exceptions, planner adjudicates, ledger records, twenty SKUs this week, the portfolio next month.
- Set the promotion bar, An overlay must beat the baseline by a margin you set BEFORE seeing results, so success is measured, not narrated after the fact.
Safety Stock Formula Lab
Day 5 · 120 min · 8 sections
- Master the safety stock formula
- Buy service levels on purpose
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Safety Stock Formula Lab
- Master the safety stock formula, z × σd × √LT, and the lead-time variability term most teams skip. Know what each symbol costs you and which one to attack first.
- Buy service levels on purpose, 95%, 98%, 99.9%, z is the price tag. Match service level to SKU class and margin, because buffers are insurance and insurance has premiums.
- Class your portfolio before buffering, ABC by revenue and velocity, A-SKUs earn tight service and real math; the C-tail earns min-max rules, not the same formula with smaller numbers.
- Reprice your current buffers, Compute what 'two weeks everywhere' actually holds versus what the formula demands, the gap is either trapped cash or missing stock, and you will name which.
Reorder Points & Inventory Policy
Day 6 · 120 min · 8 sections
- Compute reorder points properly
- Match review cadence to reality
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Reorder Points & Inventory Policy
- Compute reorder points properly, ROP = demand during lead time + safety stock, built per SKU from the lab's inputs, not from habit, gut feel or last year's min.
- Match review cadence to reality, Continuous review for A-SKUs, weekly cycles for B, quarterly min-max for C, the cadence is where most policies quietly fail, so design it on purpose.
- Right-size order quantities, EOQ sanity, MOQ navigation and container economics, the quantity decision interacts with the trigger decision, and both must fit your cash reality.
- Write the inventory policy card, One page: classes, buffers, triggers, cadences, exceptions, owners, the document that survives vacations, audits and the next person in your chair.
Supplier Scorecard Grid
Day 7 · 120 min · 8 sections
- Build the five-dimension grid
- Score from evidence, not memory
Hover or tap for details
Supplier Scorecard Grid
- Build the five-dimension grid, Quality, Delivery, Cost, Responsiveness, Risk, each scored 1-5 from data, weighted to your strategy, so no supplier wins on charm or unit price alone.
- Score from evidence, not memory, Reject rates from receiving logs, OTD from receipt dates vs promise, cost from the landed table, every score carries its source and nobody re-litigates feelings.
- Weight to your strategy, A contract manufacturer and a spot vendor weight differently, resilience-heavy chains weight Risk up; cash-tight chains weight Cost and terms up. The weights are the strategy.
- Wire scores to consequences, Grades drive the quarterly agenda: growth for winners, improvement plans with dates for the middling, structured exits or dual-sourcing for the failing.
Procurement & Negotiation Basics
Day 8 · 120 min · 8 sections
- Prepare with the one-pager
- Negotiate the whole ladder
Hover or tap for details
Procurement & Negotiation Basics
- Prepare with the one-pager, Target, walk-away, alternatives, written before the meeting, built from your landed table and grid. Negotiations are won in the preparation, not the room.
- Negotiate the whole ladder, Price, lead time, MOQ, payment terms, quality protocol, volume flexibility, six rungs; suppliers defend price hardest and move easiest elsewhere.
- Trade, never concede, Every give gets a get: a price move buys a terms move or a commitment. Concessions without trades train suppliers to ask again.
- Use terms as a cash lever, Payment terms move the cash conversion cycle without touching a single unit, the quiet rung most teams leave unplayed.
Lead Time Autopsy: Attack Queues
Day 9 · 120 min · 8 sections
- Decompose the lead time
- Find where the days hide
Hover or tap for details
Lead Time Autopsy: Attack Queues
- Decompose the lead time, Order, queue, make, ship, clear, component by component with real durations, because you cannot attack a number you have never taken apart.
- Find where the days hide, Queue time is the usual criminal, waiting for production slots, booking cuts, document checks, consolidation windows. Map the waits; the waits are the waste.
- Run the attack menu, Order consolidation, documentation pre-check, booking discipline, expedited clearance, partial-ship policy, a menu of levers, each priced in days.
- Reprice everything downstream, Every day cut reprices buffers, forecasts and cash simultaneously, the compound return that makes lead-time work the highest-leverage project in the program.
Warehouse & Fulfillment Flow
Day 10 · 120 min · 8 sections
- Audit fulfillment as flow
- Fix slotting with velocity
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Warehouse & Fulfillment Flow
- Audit fulfillment as flow, Receive, putaway, pick, pack, ship, walk the sequence with timestamps and find where orders wait, because queues hide inside buildings too.
- Fix slotting with velocity, A-class pick faces at waist height near outbound; the tail in upper reels, slotting by data cuts travel, which is 50%+ of pick labor.
- Score the 3PL like a supplier, Bluegate gets the day-7 grid: accuracy, timeliness, cost trend, responsiveness, flexibility, with the contract data to back every score.
- Attack the shipping economics, Dimensional weight, packaging right-sizing, zone skipping, accessorials audit, the D2C line moves from 18% toward 12% of revenue on mechanics, not rate shopping.
Transportation & Freight Strategy
Day 11 · 120 min · 8 sections
- Write mode decision rules
- Build the consolidation window
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Transportation & Freight Strategy
- Write mode decision rules, Parcel, LTL, FTL, container, a one-page rules table keyed to weight, distance, urgency and value density, so the mode is chosen by rule, not by adrenaline.
- Build the consolidation window, A weekly rhythm that pools orders into fuller loads, the single highest-return freight habit for mid-size shippers, and it needs no negotiation to start.
- Run the freight audit, Invoice vs quote, duplicate charges, misclassified freight class, phantom fuel, recover the fiction; the audit pays for itself every month it runs.
- Instrument the freight line, Cost per unit shipped, per lane and per mode, trended monthly, the number that makes every future rate negotiation start from evidence.
Risk Register & Disruption Playbooks
Day 12 · 120 min · 8 sections
- Score risks on three dimensions
- Register the top five, specifically
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Risk Register & Disruption Playbooks
- Score risks on three dimensions, Probability × impact × detectability, the third dimension separates the risks that announce themselves from the ones that surprise you in month three.
- Register the top five, specifically, Named risks with owners and current exposure, 'supplier risk' is a category; 'Brightime single-source on 41% of COGS with 71% OTD' is a risk.
- Write the playbook cards, Trigger condition, first-hour actions, named roles with fallbacks, communication templates, re-entry criteria, one card per risk, tested by tabletop.
- Pre-decide the escalation money, The pre-authorized spend and mode-flip rules for disruptions, because the priced-iceberg discipline needs a crisis version, written in advance.
S&OP: One Number, One Plan
Day 13 · 120 min · 8 sections
- Run the four-meeting cycle
- Kill the five-forecast problem
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S&OP: One Number, One Plan
- Run the four-meeting cycle, Data review, demand review, supply review, reconciliation, each with a fixed agenda, named attendees and a defined output that feeds the next.
- Kill the five-forecast problem, One demand plan, owned jointly by sales and planning, every other number (budget, quota, gut) becomes an input or a commentary, never a rival plan.
- Reconcile demand with supply, The gap table: where the demand plan meets real capacity and pipeline, gaps get options with prices (buy, build, defer, negotiate), never vibes.
- Land the leadership decision, A 30-minute executive session with one page: the plan, the gaps, the priced options, the risks on watch, leaving with decisions, not opinions.
The Supply Chain Dashboard
Day 14 · 120 min · 8 sections
- Choose the eight numbers
- Set threshold ladders
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The Supply Chain Dashboard
- Choose the eight numbers, Fill rate, turns, OTIF, MAPE, inventory dollars vs ceiling, expedite count, supplier OTD, freight % of revenue, the minimum set that sees the whole chain.
- Set threshold ladders, Green/amber/red per number, amber carrying a PRE-DECIDED intervention, decided on a calm day, printed beside the number, no negotiation at amber time.
- Fix the weekly rhythm, One 25-minute meeting, same agenda, same five sections, plus the daily exception glance that takes five minutes and replaces memory with an alarm.
- Assign the owners, Every number has a named owner who speaks to it, dashboards without voices become wallpaper by week six.
Capstone: Your Resilience Roadmap
Day 15 · 120 min · 8 sections
- Re-run the map with fresh evidence
- Inventory the artifacts
Hover or tap for details
Capstone: Your Resilience Roadmap
- Re-run the map with fresh evidence, Same five links, one exposing number per arrow, recomputed, and the day-1 numbers beside them, so direction is proven and vibes are forbidden.
- Inventory the artifacts, Every instrument the program built, map, ladders, buffers, triggers, grid, cards, cycle, cockpit, with a named owner, a review cadence and a location.
- Choose the three 90-day moves, Ranked by cost-to-resilience (dollars moved per week of effort), each with its proof number and reading day, three commitments, not thirty aspirations.
- Deliver the briefing, The leadership one-pager and the 30-minute briefing that gets the roadmap signed, witnesses, dates, and the first reading day on the calendar.
Frequently Asked Questions
Tools you will master
ZLearning Faculty
ZLearning faculty, every journey is built on real corporate workflows: reports, pipelines, decks and decisions, not theory.
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